Terms of service
Last updated: July 5, 2026
Acceptance of Terms
By accessing or using the Matcha Lab website, you agree to be bound by these Terms of Service.
If you do not agree with these Terms, please do not use this website.
Products
We strive to ensure that all product descriptions, images, pricing, and other information displayed on our website are accurate.
However, we reserve the right to correct errors, update information, modify product specifications, or discontinue products at any time without prior notice.
Orders
We reserve the right to refuse or cancel any order at our discretion.
Orders may be canceled if payment cannot be verified, if fraudulent activity is suspected, or if products become unavailable after an order has been placed.
Pricing
All prices are displayed in the currency selected on the website.
Prices may be changed at any time without prior notice. Price changes will not affect orders that have already been confirmed.
Shipping
Delivery times provided on our website are estimates only and may vary depending on destination, customs procedures, shipping carriers, and other circumstances beyond our control.
Please refer to our Shipping Policy for further details.
Returns and Right of Withdrawal
Our Refund Policy explains the conditions for returns, refunds, and exchanges.
If you are a consumer residing in the European Union, you may have statutory rights, including the right to withdraw from certain purchases within 14 days, in accordance with applicable consumer protection laws. Nothing in these Terms of Service limits or excludes any mandatory rights provided under applicable law.
Please refer to our Refund Policy for complete details.
Intellectual Property
All content available on this website, including text, photographs, graphics, logos, product images, and other materials, is the property of Matcha Lab unless otherwise stated.
No content may be copied, reproduced, distributed, modified, or used without our prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, Matcha Lab shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase or use of our products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the operation of Matcha Lab, except where mandatory consumer protection laws of the customer's country of residence apply.
Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will become effective upon publication on this website. Continued use of our website after such changes constitutes acceptance of the revised Terms.
Contact
If you have any questions regarding these Terms of Service, please contact us through our Contact page.